Team Payment Procedures and Policies
Payment Procedures
Only electronic forms of payment are accepted. We do not accept payment by check or cash. Please complete a Credit Card Authorization form and email it to Billing.
Delinquency Policy
Membership fees are due by the 1st of each month. Delinquent membership fees will be charged a late fee of $25 on the 8th. Membership fees delinquent 10 or more days will be cause for removal of member(s) from participating in any further team activities. Membership will be put on hold and will only be reinstated when the member(s) account is current and meets the approval of the Board Members. Membership that is over 30 days past due will be cause for termination of membership.
New Member Policy (First Time with a USA Swimming Team)
If your swimmer is new to our program, we offer a one-week trial to allow your. Please follow the instructions under How to Join Our Team to schedule a swim evaluation with our Membership Coordinator to get started. Once deciding to join, a non-refundable registration fee and the first month’s fees are due.
Late Pick-Up Policy
Parents are required to ensure their child is picked up promptly after practice. It is imperative that you know your child's weekly swim schedule and are aware of changes to practice. If there is a consistent issue with late pick up, you may be assessed a late pick up fee of $1 per minute, payable to the team.
Switching Number of Practice Days Per Week
Please email Billing no later than the 15th of the month prior to when the switch is to occur. For example, if your athlete would like to switch swim groups effective December 1st, provide notification no later than November 15th. Otherwise, your account will be charged for the month of December at your current billing rate. There is no need to follow the online registration process to make the switch happen.
Leave of Absence/Cancellation
Members needing to cancel or will be going for a leave of absence of one month or longer must submit a request in writing to Billing and Membership by the 15th of the month prior to the start of the leave. For example, for a break starting in December, a request in writing must be submitted by November 15th. If notice is given after the 15th of the month, the next month’s membership will be due.
Once an athlete leaves the team, the Online Registration process must be followed to re-join.
Member Refund Policy
There shall be NO CREDIT OR REFUNDS, with the exception of a medical reason (e.g. swimmer is injured, sick, or disabled). A doctor's written opinion must be provided to Billing as soon as possible.